Case Study: Toller Patio achieves faster ticket times and higher sales with UNION mobile ordering

Toller Patio - Customer Case Study

Toller Patio Bar & Kitchen in Dallas, TX needed a faster, more efficient way to handle high-volume ordering and reduce long wait times for drinks and food. The bar wanted to improve service speed while making ordering easier for guests and less dependent on traditional POS workflows.

UNION implemented a 100% mobile ordering model that let guests order, tip, and pay from their phones, effectively giving every customer their own POS. With UNION, Toller Patio cut maximum ticket times from 25 minutes to 6 minutes, saw full customer adoption within days, and reported higher sales, better tips, and improved staff efficiency.

Toller Patio

Paige B.

General Manager