UNION
9 Case Studies
A UNION Case Study
Texas Arizona, a bar and grill in Hoboken, NJ, faced challenges in efficiently serving customers during less-staffed periods and navigating a complex point-of-sale system during busy rushes.
The vendor UNION implemented its Guest-Led Service Model, which includes QR code ordering. This solution allowed staff to focus more on guests, led to noticeably higher check sizes and increased tips for bartenders, and provided an exceptionally user-friendly system. The staff at Texas Arizona reported that UNION was the easiest system they had used.