Case Study: Smithfield Hall achieves 35% higher spending with Union Mobile Ordering

Smithfield Hall - Customer Case Study

Smithfield Hall, a New York City bar and restaurant, needed a better way to handle heavy game-day traffic at max capacity. Before Union, the team had to overstaff for transitions between back-to-back games and cut off last calls early, which limited service time and slowed order flow.

Union implemented its Mobile Ordering / Tableside Mobile Ordering solution to help Smithfield Hall serve guests faster and more efficiently. The result was a 50% increase in food sales, a 35% increase in beverage sales, and a 10% improvement in labor efficiency, while also freeing up 45 minutes of valuable service time and helping staff cover more tables with happier guests.

Smithfield Hall

Kieron

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