UNION
9 Case Studies
A UNION Case Study
Bouldin Acres, a restaurant and drinkery in Austin, TX, faced a challenge efficiently serving guests across its large, open-air venue. They partnered with vendor UNION to implement its Guest-Led Ordering service model to address this issue.
UNION's solution included its complimentary Rewards program, which incentivized customers to order through its app. This strategy led to significant results: the average check size with a reward was 33% higher, generating an additional $85,000 in revenue. Staff also benefited, earning over $20,000 more in tips from these rewarded checks.