Case Study: Upstate Services Group achieves streamlined, controlled procurement with Unimarket

Upstate Services Group streamlines procurement across 13 facilities with Unimarket

Upstate Services Group, a long-term healthcare provider with 13 facilities, faced significant procurement challenges including ad-hoc spending, a lack of visibility, and inefficient processes that threatened its financial health. To address this, they partnered with Unimarket to implement its spend management platform to bring control and discipline to their source-to-pay processes.

By implementing Unimarket's intuitive and dependable software, Upstate Services Group achieved real-time visibility into enterprise-wide spending and seamless integration with their Reliable accounting system. The results for the customer included substantial cost savings, a reduction in off-contract spend, and streamlined operations, which allowed their staff to focus more on strategic tasks and patient care. Unimarket’s solution provided unmatched ease-of-use and reliability, with no downtime in over eight years of use.

Upstate Services Group