Case Study: National Institute of Water and Atmospheric Research (NIWA) achieves 60% reduction in administrative resources, 100% PO compliance and rapid ROI with Unimarket

Niwa - Customer Case Study

Niwa (National Institute of Water and Atmospheric Research) needed centralized procurement control with decentralized access for regional teams and wanted to eliminate a slow, manual approval process. To meet this challenge they adopted Unimarket’s procurement platform to streamline purchasing while giving regions quick, self-service access to products and services.

Unimarket implemented a centralized-but-decentralized purchase-to-pay solution that automated approvals and enforced compliance, yielding a 60% reduction in administrative resources, full return on investment within six months, invoice–purchase order matching improving from 20% to 100%, and roughly an 80% drop in purchase-to-pay costs—while enabling a more competitive, self-service operating model.

Niwa

Tim Allen

Strategic Procurement and Asset Manager