Case Study: Lehigh University achieves faster approvals and reduced paper use with Unimarket eProcurement

Lehigh University - Customer Case Study

Lehigh University needed a simpler, more efficient purchasing system to replace a slow, paper-heavy platform. In 2014 the university rolled out Unimarket’s cloud-based eProcurement solution to about 300 staff and students to provide an intuitive, easy-to-train online shopping experience.

Unimarket’s implementation delivered measurable gains: average approval time fell from two days to eight hours, customer purchase orders now rarely take more than a day, and campus processing times improved significantly. The shift also cut paper use and reduced the university’s carbon footprint, outcomes Lehigh attributes directly to Unimarket.

Lehigh University

Jane Altemose

Director of Purchasing Service