Case Study: Duquesne University cuts order processing from days to hours and empowers users with Unimarket eProcurement

Duquesne University empowers users by embracing eProcurement

Duquesne University chose Unimarket’s eProcurement solution to replace a slow, paper‑driven purchasing process after merging purchasing and accounts payable. The university was struggling with duplicated data entry, limited visibility into orders, and lengthy approval cycles that often took days, so Duquesne selected Unimarket for its simplicity, higher‑education track record, and lower cost.

Unimarket rolled out its core eProcurement platform in stages and later added invoice automation, partnering closely with Duquesne through implementation and change management. The results: average order processing time fell from more than two days to just a few hours, 71% of orders are approved in under five hours, users gained visibility into orders, reporting time was greatly reduced, and accounts payable benefitted from eInvoicing—delivering measurable efficiency across procurement and AP.

Duquesne University

Julie Wetzel

Assistant Director of Procurement & Payment Services