Case Study: Alfred University achieves streamlined, automated procurement and greater spend control with Unimarket

Alfred University’s procurement revolution with Unimarket

Alfred University, a small private campus in upstate New York, faced a paper‑based, decentralized procurement process that left the institution with little visibility or control over spend. Melissa Badeau, the Director of Procurement, needed to rein in rogue purchasing and modernize workflows; after an unsatisfactory engagement with another provider she chose the Unimarket eProcurement solution, in part for its proven integration with the university’s Ellucian Banner ERP.

Unimarket went live at Alfred in March 2022, delivering an intuitive marketplace/catalog, Banner integration, contract management and automated renewals that channel purchases to preferred suppliers at negotiated prices. The change eliminated much manual effort, removed unnecessary software spend and gave procurement clear oversight — Melissa reports her administrative workload fell from about 95% to 15% of her time — and Unimarket continues to provide rapid support and ongoing development.

Alfred University

Melissa Badeau

Director of Procurement