Case Study: Windstream achieves a complete intranet migration in 9 weeks with Unily

Windstream - Customer Case Study

Windstream, a leading provider of advanced network communications and technology solutions, was held back by a legacy intranet (Stream) that suffered outages, a poorly managed AWS migration, limited support and little product innovation. Needing seamless Office 365 and third‑party integrations, platform stability, and a fast, low‑risk transfer of more than 310k content items across 2.5k sites for its ~12k employees, Windstream chose Unily’s employee experience platform (intranet‑as‑a‑service) to meet those requirements.

Unily executed an accelerated nine‑week migration using its proven playbook, migrating 100% of content plus 130k social comments and 2.5k sites, providing a Beta Preview, onboarding support and integrations (Microsoft stack, DocuSign, PeopleSoft, Concur) and a branded mobile app. The relaunch drove strong adoption and measurable impact: ~11.8k platform users (~98% of employees), 1.25m sessions and 3.2m page views in the months after launch, with high engagement on Tools, Search and Profiles—results Windstream leadership credited to Unily.

Windstream

Stephen Farkouh

Chief Information Officer