Case Study: WACKER achieves enhanced collaboration and a user-centric intranet with Unily

WACKER enhancing collaboration with a user-centric intranet

WACKER, a global chemical company with ~15,000 employees, 24 production sites and operations in 32 countries, needed to replace a decade-old SharePoint intranet that no longer met evolving information and collaboration needs. Seeking a user-centric, research-driven platform that would boost adoption and include external partners, WACKER selected Unily and its employee experience platform to design and launch GLOBE as a modern, people-first intranet.

Unily translated WACKER’s extensive user research (18 focus groups, 150 product testers and eight prioritized use cases) into GLOBE features such as a personalized newsfeed, unified search and directory, a centralized Apps & Tools catalogue, Portfolio hubs and an extranet for partners. The Unily-built GLOBE saw rapid adoption—within two months it logged 1M+ platform views and 300K user sessions, delivered a 230% increase in story views and a 120% increase in Apps & Tools views—while enabling several thousand external collaborators to access shared resources.

WACKER

Dirk Ramhorst

Chief Information Officer/Chief Digital Officer