Case Study: ICE Mortgage Technology (Ellie Mae) boosts employee engagement and streamlines collaboration with Unily

Ellie Mae - Customer Case Study

ICE Mortgage Technology (formerly Ellie Mae), a mortgage software firm with about 1,200 employees, needed a high‑tech intranet to centralize information, consolidate four different collaboration tools, and boost employee engagement despite resistance to SharePoint. The company selected Unily and its Digital Experience Cloud to create a user-friendly gateway to the digital workplace and unify access to news, communities and tools.

Unily implemented Ellie Connect, a feature‑rich intranet that blends Office 365 capabilities with social features (personalized news, blogs, Cheers for Peers, communities and department pages) and launched engagement campaigns and games to drive adoption. The result: rapid uptake and measurable impact — 100% active intranet users, 60% contest response, 40% survey response, over 400 Cheers submissions and increased cross-team sharing (notably within engineering), demonstrating improved communication and employee voice.

ICE Mortgage Technology

Sara Holtz

Senior Manager, Internal Communications