Case Study: Dynacare achieves enhanced patient care and seamless employee collaboration with Unily's ConneXe intranet

Dynacare enhancing patient care with an award-winning healthcare intranet

Dynacare, one of Canada’s largest health solutions companies (200 labs, ~3k employees, serving 11m people), needed a scalable, collaboration-focused intranet after a rebrand and two unsuccessful SharePoint launches. Key challenges included delivering a native bilingual experience, a mobile solution for deskless frontline staff, driving Microsoft365 adoption, and providing permission-trimmed access—so Dynacare selected Unily’s SaaS intranet solution to build the ConneXe platform.

Unily implemented ConneXe with a branded mobile app, multi‑lingual functionality, single sign‑on to 61 apps, advanced search, team sites and targeted internal comms, driving measurable impact: +100% adoption, 875k+ sessions, 1.3m+ pageviews, a 17% increase in pageviews and nearly 2.9k active users, plus Nielsen Norman’s Best Intranet Design 2020 recognition. The Unily-built ConneXe significantly improved employee engagement, knowledge sharing and productivity across Dynacare.

Dynacare

Andrew Munday

Communications Specialist