Case Study: Cathay Pacific unites employees and partners with Unily

Cathay Pacific unites 36,000 employees and partners with Unily

Cathay Pacific, a Hong Kong-based airline, needed a sophisticated digital solution to unite its large, globally dispersed workforce of 26,000 employees and 10,000 partners. The challenge was to enhance internal communications and collaboration to support their high standard of customer service across more than 230 destinations. To address this, they partnered with vendor Unily to implement a new intranet as part of a wider Digital Employee Experience program.

The solution implemented by Unily was a feature-full digital workplace called The Hub. This award-winning mobile intranet provides rich communications and collaboration tools accessible from anywhere on any device. As a result, Unily successfully transformed how Cathay Pacific connects with its global workforce, making the intranet the primary vehicle for all internal communications and a brand-enhancing addition to the employee experience.

Cathay Pacific