Case Study: Best Buy Canada achieves a unified intranet for 12,000+ employees with Unily

Best Buy - Customer Case Study

Best Buy Canada, a leading consumer retailer and subsidiary of Best Buy Co. Inc., faced the challenge of unifying internal communications and improving the digital employee experience across its 12k+ workforce—including corporate, frontline store staff, and distribution centre workers. To address this, Best Buy engaged Unily to design and deliver a company-wide intranet as the central platform for information and engagement.

Unily implemented a single, interactive intranet platform that serves as a digital hub for up-to-date company news, social collaboration, and two-way employee feedback. The solution gives Best Buy’s 12k+ employees one source for information and connection, supporting the company’s operations as it serves more than 250 million unique customer visits digitally and in-store each year.

Best Buy