Case Study: NFU Mutual achieves higher employee engagement and productivity with Unily's modern intranet

A Social Intranet to Engage and Inspire Every Employee

NFU Mutual, the UK’s leading rural insurer with 900,000 members, 3,800 employees and more than 300 local offices, faced an intranet clogged with old content, poor search and limited social features that drove reliance on email and hampered productivity. To support its strategic goals and modern digital workplace needs, NFU Mutual selected Unily and its Digital Experience Cloud to rebuild a fit-for-purpose, user-centric intranet.

Unily implemented a dynamic, high-performing intranet with a modern CMS, personalised smart feeds, targeting, social and people features, Office 365 integrations and custom site/page templates to empower business publishers. The results include an average 114,194 unique visits per month, 335 news articles (averaging 11,470 views/month), roughly 3,566 employee blog views/month, increased Yammer conversations and a reduction in IT support for BAU—demonstrating clear gains in engagement, findability and productivity thanks to Unily.

NFU Mutual

Anne Holland

Senior Online Communications Officer