Case Study: Porter Pipe & Supply achieves national eCommerce expansion and streamlined onboarding with Unilog

How Porter Pipe & Supply Transformed Their eCommerce Journey

Porter Pipe & Supply, a wholesale supplier of plumbing, pipe, valves, fittings and HVACR equipment, faced an outdated ERP that limited their ability to deliver a full-service eCommerce experience as their customer base grew. To modernize, they partnered with Unilog and adopted Unilog’s CX1 CIMM2 platform, led by Michael Slaboszewski, to create a more robust, future-ready digital commerce solution.

Unilog implemented a feature-rich eCommerce site with intuitive registration, ERP-integrated COD account onboarding, self-service tools and personalized content. The new platform expanded Porter Pipe & Supply’s reach into national markets, simplified processes to attract a broader customer base, and drove measurable efficiency gains—automated registration now accounts for nearly 50% of online sales—demonstrating strong business impact from the Unilog solution.

Porter Pipe & Supply