Case Study: Westminster Canterbury Richmond enhances resident engagement with Uniguest

Westminster Canterbury Richmond streamlines resident engagement with Uniguest across 3 channels

Westminster Canterbury Richmond, a senior living community in Virginia, sought to enhance resident engagement and communication by moving beyond a conventional focus on physical health to a holistic wellness model. The challenge was to seamlessly share a wide array of event, activity, and wellness information across the community. To address this, they partnered with vendor Uniguest to implement its engagement solutions, including the Uniguest Community App.

The solution involved deploying Uniguest's Community App, digital signage, and an in-room television channel. These tools provided residents with easy access to activity schedules, community news, and wellness resources, fostering greater connectivity and participation. As a result, Uniguest made it significantly easier for residents to stay informed and engaged with all community offerings, successfully supporting the community's paradigm shift towards holistic well-being.

Westminster Canterbury Richmond