Case Study: Scalabrini creates a more personalised resident experience with Uniguest Tripleplay

Tripleplay helping residents feel at home at Scalabrini

Scalabrini, a not-for-profit aged care provider, wanted to create a homely environment in its new Sydney facility by incorporating a centralized IPTV system. The challenge was to find a solution that would enhance the resident experience through personalized content, interactive functions like meal ordering, and easy-to-use management for staff. They partnered with vendor Uniguest, implementing their Tripleplay IPTV solution.

The Uniguest solution provided a software-driven, hospitality-style platform installed across 140 screens. It enabled personalized messaging, content delivery, and interactive features without requiring in-room hardware. The results included improved resident engagement through access to preferred programming and personal memories, streamlined staff communication for appointments and reminders, and an overall more comfortable atmosphere that supports Scalabrini's commitment to best-practice care.

Scalabrini

Natalie Scott

Chief Financial Officer