Case Study: The Heritage at Brentwood improves resident communication with Uniguest's Touchtown platform

The Heritage at Brentwood - Customer Case Study

The Heritage at Brentwood, a senior living community in Tennessee, needed a better solution for resident communication to enhance socialization and quality of life. They partnered with Uniguest and initially implemented its Touchtown platform as an in-house TV channel to personalize communication.

Uniguest's solution expanded to include the Touchtown app, digital signage, and Alexa integration, seamlessly managed through a central Content Manager. This provided residents with multiple ways to access information and reduced paper waste by digitizing calendars and menus. The staff also benefited from a dedicated app for internal communications. The implementation process was seamless with dedicated project manager support, resulting in improved resident freedom and more efficient staff communication for The Heritage.

The Heritage at Brentwood

Ashlie Burnett

Director of Community Life