Case Study: Bridges by Epoch boosts memory care engagement and outreach with Uniguest Eversound and iN2L

Bridges by Epoch - Customer Case Study

Bridges by Epoch, a senior living provider, sought to continue its community outreach Memory Care Cafe program for individuals with dementia and their caregivers during the pandemic. The challenge was to transition these vital support sessions from an in-person format to a virtual one to maintain engagement and connection. To achieve this, they utilized the iN2L touch screen engagement system and Eversound’s wireless listening systems from Uniguest.

Uniguest's solution enabled the successful pivot to a virtual platform. Using the iN2L system for content and video chat, along with Eversound’s Premium Programming for entertainment, Bridges by Epoch hosted sessions that attracted over 70 attendees each. This virtual outreach not only met a strong need for socialization but also positively impacted marketing and sales by showcasing the community's daily engagement technologies to prospective families.

Bridges by Epoch

Alicia Seaver

VP of Memory Care