Case Study: Ooma boosts partner deal registration with Unifyr

Ooma registers ~200 deals in 3 months with Unifyr

Ooma, a company with a nearly decade-old partner program, faced a critical challenge when its previous partner relationship management (PRM) platform failed without warning. Its deal registration capability, which the entire program relied on, could not be properly configured and its CRM integration never worked as intended. Ooma needed a quick implementation of a new solution from Unifyr that would function out of the box without extensive development.

Unifyr implemented its PRM platform with deal registration at the center, connected seamlessly to Ooma's CRM. The solution also included channel marketing, a learning management system for certifications, and a content library. The results were significant, with around 200 deals registered in just three months and roughly 90% of Ooma’s TSDs using the portal for registration. Unifyr's dependable platform was live within a few months, instilling confidence and enhancing the credibility of Ooma's operations.

Ooma