Case Study: Unisync achieves scalable role-based uniform distribution for aviation employees with UniformMarket

Unisync boosts customer satisfaction by 96% with UniformMarket

Unisync, a major supplier of corporate uniforms in North America, faced significant challenges in scaling its distribution model to adhere to the complex uniform rules of the aviation industry. They struggled to manage role-based allowances, multi-level approvals, and varied payment options for over 80,000 employees while trying to provide a seamless buyer experience. To address this, they partnered with UniformMarket for its uniform management system.

UniformMarket provided a solution by creating custom-branded, employee-centric ordering portals that automated profile management, quotas, and payments. This enabled Unisync to offer an Amazon-like shopping experience with full compliance control. The implementation led to a 96% increase in customer satisfaction and allowed Unisync to efficiently manage complex uniform programs for its aviation clients.

Unisync