Case Study: Domino's Pizza achieves faster, easier ordering and SMS delivery tracking with Unifonic

Domino's Pizza - Customer Case Study

Domino's Pizza partnered with Unifonic to make ordering faster and easier for customers. Using Unifonic’s SMS/shortcode communication service, Domino’s lets signed-up customers place an order and receive delivery updates simply by texting the word “Pizza” to Domino’s shortcode.

Unifonic implemented an SMS-based ordering and tracking workflow so customers can order and track deliveries via text in real time. The solution streamlined the ordering experience and improved convenience for customers; specific quantitative results were not provided in the case text.

Domino's Pizza