Case Study: City of Heidelberg digitises billing processes with Unifiedpost Group

City of Heidelberg digitalises billing processes with Komm.ONE and Unifiedpost Group

The City of Heidelberg faced the challenge of processing thousands of invoices annually, which created a large administrative burden and high costs. To realize its vision of becoming a digital municipality and comply with new e-invoicing mandates, the city partnered with Unifiedpost Group and its solution implemented via Komm.ONE.

Unifiedpost Group provided a solution that allowed the city to accept electronic invoices in numerous formats without manual processing. This automated the workflows, simplified internal processes, and saved costs. The implementation was quick and required no changes to the city's existing IT systems, preparing them for legal requirements while freeing up employee time to focus on citizen concerns.

City of Heidelberg

M. Wieske

City of Heidelberg