Case Study: Sysmex achieves scalable, reliable hematology automation for faster clinical decisions with Uniface

Uniface Supports a Sophisticated Laboratory Application that Helps Technicians and Clinicians Make Medical Decisions

Sysmex America develops and supports hematology instruments and middleware for clinical laboratories. Faced with rising test volumes and shrinking resources, the company needed to streamline and automate vital hematology testing across multi-site environments, ensure real-time integration with instruments and LISs, and deliver highly reliable, scalable results that clinicians can trust.

Their Sysmex WAM Decision Support Software, written in Uniface, uses a rules engine to auto-validate routine results, route samples through automation, and integrate with instruments and over 40 LISs. The solution scales from a few hundred to over 100,000 samples per day, achieves up to ~90% auto-validation, reduces staffing needs and turnaround times (e.g., 30 to ~20 minutes), and delivers standardized, mission-critical results while being maintained by a small in‑house team.

Sysmex

Anne Tate

IT Automation Group Manager