Case Study: Cayenta achieves market-leading ERP adaptability and productivity with Uniface

The Ultimate in ERP Adaptability with Uniface

Cayenta, a Vancouver-based division of Harris Computer Systems, delivers integrated ERP software for the utilities market—combining Customer Information, Financial Management and Operations Management systems for mid-market utilities. Facing highly diverse billing rules, local regulations and rapid industry change (smart metering, legislative updates), Cayenta needed an adaptable, mission‑critical solution that minimized custom code and could be kept current across many customers and deployments.

Cayenta built its product on Uniface’s model‑driven platform so most changes are done by updating the model or configuration rather than recoding. The approach lets just 10 Uniface developers support around 100 customers with thousands of users, producing annual releases and rapid feature delivery; the system (about 4,000 forms/1,300 entities) is rated #1 for ease of modification, has driven strong competitiveness and customer trust, and helped the company sustain growth and operational agility.

Cayenta

Peter Grisdale

Development Management