Case Study: Hargreaves Lansdown achieves mission-critical reliability and rapid delivery with Uniface

Customized Application Creating a Competitive Advantage with Uniface

Hargreaves Lansdown, a leading UK financial services firm, relies on a customized in-house CRM/marketing application called Spidermail, used daily by over 500 employees. The firm’s challenge was to support mission‑critical, high‑performance business processes while keeping control and flexibility instead of adopting packaged software.

By building Spidermail with Uniface, a five‑developer team delivers a stable, maintainable system that has been in production for 15 years. Uniface’s productivity, reliability and technology independence let the team quickly add features, respond to change and support strategic processes—providing flexibility without dependence on third‑party suppliers.

Hargreaves Lansdown

Kevin Darbin

Uniface Development Manager