Case Study: Key Corporate Training saves time and improves workshops with Ungapped

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Preview of the Key Corporate Training Case Study

Key Corporate Training - Customer Case Study

Key Corporate Training has been delivering world-class training since 1979 and wanted a more efficient way to manage course administration while better understanding participant needs. Using Ungapped, they aimed to connect with course audiences through surveys and mailings in a way that could inform workshop content and improve the overall training experience.

Ungapped provided an automated combination of surveys and mailflows for invitations, pre-course needs analyses, reminders, and evaluations. This saved Key Corporate Training significant administrative time, allowed them to tailor workshops more effectively, and made their course administration look more professional. Survey responses could also be exported to Excel for customer reporting, removing the need to compile evaluations manually and freeing staff to spend more time with participants.


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