Case Study: a fashion wholesale company automates buyer updates and surfaces 80%+ of shipment risks with Unframe

Fashion Wholesale Company surfaces 80%+ of shipment risks with Unframe

The Fashion Wholesale Company faced a significant challenge as its sales teams spent hours each week manually tracking shipments and drafting update emails from spreadsheets. This reactive process led to slow communication, cancellations, and margin loss. To solve this, they partnered with Unframe to implement an AI buyer update automation solution.

Unframe designed a tailored automation platform that ingests order data, classifies shipment statuses, and surfaces risks. The solution automatically generates ready-to-send buyer emails and internal alerts. This deployment by Unframe resulted in a 70% reduction in workflow time, with over 80% of shipment risks automatically surfaced and 100% of email drafts generated ready for minimal edits.