Case Study: UBS explores frictionless client access to expert financial advice with UneeQ digital human Daniel Kalt

UBS boosts engagement 300% with UneeQ digital human

UBS Switzerland sought to explore new ways to provide its wealth management clients with frictionless access to its expert economic forecasts. The bank partnered with UneeQ to digitally clone its Chief Economist, Daniel Kalt, creating an AI-powered ambassador that could embody his knowledge and charisma for client interactions.

UneeQ created a digital human of Daniel Kalt, meticulously recreating his appearance and expressions. The solution integrated UBS's world-leading financial data onto the flexible UneeQ platform, enabling "Digital Dani" to hold relevant, expert-level conversations with clients anytime. This implementation by UneeQ led to a significant 300% improvement in engagement rates and a 5x higher conversion rate, allowing clients to access expert advice on demand.

UBS