Case Study: Encyclopaedia Britannica India Pvt Ltd achieves centralized, streamlined operations with Uneecops

Encyclopaedia Britannica - Customer Case Study

Encyclopedia Britannica India, the local arm of the global educational publisher, needed to modernize operations to stay competitive. Complex interdepartmental information flow, no progress-tracking, and the absence of a royalty-management system hampered efficiency; EBI sought a user-friendly, centrally managed solution that would integrate smoothly with existing workflows.

Uneecops implemented Uneecops PLUS+ for Publication powered by SAP Business One, mapping and integrating processes step-by-step with close collaboration and tailored tweaks to ensure easy adoption and no production loss. The rollout delivered a centralized dashboard, custom MIS reports, Microsoft integration, and instant SMS/email alerts, resulting in more robust, systematic processes and improved operational visibility.

Encyclopaedia Britannica India Pvt Ltd

Pritam Kumar

Deputy Manager