Case Study: West Village achieves 200% KPI overachievement with UnDigital's website and tenant portal

West Village overachieves KPIs by 200% with UnDigital

The customer, West Village, required a modern web portal solution to improve communication with its retail tenants and showcase its location to visitors. They partnered with the vendor UnDigital, who utilized the Silverstripe CMS to build a new website and a dedicated tenant portal.

UnDigital implemented a custom-built solution featuring a public website and a secure tenant login area. This automated previously manual, email-heavy tasks and provided a central hub for communication. The project overachieved key performance indicators by 200% and was extremely well received by both the client and their tenants, creating significant operational efficiencies.

West Village