Case Study: a large healthcare provider strengthens third-party app security with UncommonX MDR/XDR

Provider with Multiple Hospitals and Points of Care

A large healthcare provider with multiple hospitals and care points faced a significant security challenge after a patient scheduling mobile app, developed by a third party outside of normal IT oversight, created a security gap. This gap exposed their entire network to risk. UncommonX was engaged, and its MDR for Healthcare solution with a 24/7 Managed SOC was used to address the issue in their complex, high-risk environment.

UncommonX's technology swiftly detected that unknown ports were being accessed by the third-party application. Their Managed SOC team contained the threat, provided a real-time response, and eliminated the risk. This process allowed the healthcare provider to securely integrate the application and implement strict access control policies, which reduced cyber risk across their entire system. UncommonX continues to provide 24/7 monitoring to safeguard the environment.