Case Study: Deborah Lippmann achieves 45% more orders and 28.6% more revenue with Unbxd site search & personalization

A Leading Beauty Brand Sees Remarkable Increase in Conversions, and a Substantial Increase in Revenue With Unbxd’s Site Search and Personalization Offerings

Deborahlippmann.com, the ecommerce site for celebrity manicurist Deborah Lippmann, was struggling with Magento’s native site search that returned irrelevant or zero results and offered no personalization or mobile-optimized product discovery. To fix search relevance and introduce 1:1 personalization, Deborahlippmann.com selected Unbxd’s product discovery platform, including its 360-degree site search and personalized recommendation offerings.

Unbxd implemented customized autocomplete, hyper-relevant and error-tolerant search, personalized recommendations and a merchandising dashboard to enable targeted promos and automate merchandising. As a result, Unbxd drove a 45% increase in orders, a 28.6% rise in revenue, a 40% jump in conversion rate, a 30% increase in click-throughs — all after a two-week implementation.

Deborah Lippmann

Mark Lippmann

Co-Founder