Case Study: TravelPerk speeds engineering onboarding with Unblocked

How TravelPerk Supercharged Engineering Onboarding

TravelPerk, a travel management platform, faced significant challenges in onboarding its large, distributed engineering team. New engineers struggled to navigate a complex codebase and find essential documentation, as critical tribal knowledge was scattered across various tools like Slack and Notion. This slowed down their time to productivity and frequently pulled senior engineers away from their work to answer questions. To address this, they turned to the vendor Unblocked.

By implementing Unblocked, TravelPerk provided new hires with an instant, always-available resource for answers, effectively acting as an onboarding buddy. The solution delivered immediate and measurable results: the time for a new engineer to complete their first 10 pull requests was reduced by several days, onboarding satisfaction rose significantly, and engineers experienced fewer workflow interruptions. Unblocked enabled the team to scale efficiently by allowing new hires to work more independently and senior engineers to focus on deep work.

TravelPerk

Luca Sale

Director of Engineering