Case Study: Commodore Builders achieves streamlined CRM adoption and major time/cost savings with Unanet CRM

Commodore Builders Transitions to Purpose-Built CRM Tailor-Made for the Construction Industry

Commodore Builders is a veteran-owned construction firm with 250 employees and $500M in annual revenue serving Massachusetts and the New England region across corporate interior, life sciences, commercial, institutional, public, and historic preservation markets. Rapid growth exposed weaknesses in their CRM workflow: after moving from spreadsheets to Microsoft Dynamics they found it inflexible, costly, frequently broken by backend changes, and reliant on outside consultants, which hampered onboarding and access to timely data.

Commodore implemented Unanet CRM, a purpose-built AEC solution with fast configuration, a robust mobile app, Sage and InDesign integrations, role-based security, and clear documentation. The change eliminated expensive consultant fees, reduced configuration time from hours to minutes, drove company-wide adoption (including executives), and delivered real-time data on the go—improving business development and marketing productivity and supporting continued growth.

Commodore Builders

Amanda Finnerty

Director of Internal Operations