Case Study: A.P. Construction achieves digital transformation and preserved institutional knowledge with Unanet CRM

A.P. Construction invests in digital transformation for strategic project pursuit

A.P. Construction, a Stamford, CT–based construction management and general contracting firm founded in 1981, has built a four-decade reputation across commercial, education, healthcare, municipal, and multifamily markets. With more than 70% of work coming from repeat clients and hundreds of projects won annually, the firm faced a challenge: decades of “tribal” knowledge lived in spreadsheets and people’s heads, making it hard to preserve institutional memory, gain transparency in business development, and scale pursuit processes for future growth.

To address this, A.P. Construction adopted Unanet CRM (Cosential) — phased in for firm-wide adoption and extended with mobile and Outlook integrations — creating a single, searchable system of record for pre-sales activities. The platform centralized contacts and project history, automated tagging and reporting, and streamlined pipeline conversations, enabling faster research, better-informed Go/No-Go decisions, more targeted proposals, and stronger ability to leverage past wins to drive future business.

A.P. Construction

Jim Cecil

Director of Business Development