Case Study: Knox Machine achieves ERP-driven business transformation with Ultra Consultants

Business Transformation and ERP for Make-toOrder Manufacturing and Machining Company

Knox Machine Company, a make-to-order machining operation serving defense, aerospace, communications, and other demanding industries, was struggling with disconnected legacy systems, manual paper-based processes, duplicate data entry, and poor visibility across sales, engineering, shop floor, warehousing, and accounting. The company needed an integrated ERP approach to improve productivity, support growth, and meet strict quality and traceability requirements. Ultra Consultants helped guide the business through this transformation.

Ultra Consultants led a six-month current-state, education, and future-state assessment to prepare Knox Machine for ERP selection and implementation, including process mapping, master data review, vendor demo scripting, and future-state planning. Knox ultimately selected Infor Visual Enterprise ERP, which delivered a 40% improvement in reporting, eliminated shop-floor data manipulation, reduced order processing time from two hours to two minutes, improved shipping execution, and automated planning and scheduling.

Knox Machine Company

Jon Maxcy

Vice President