Case Study: Stone & Berg Company achieves omnichannel digital commerce and ERP-integrated customer portal with Ultra Commerce

Stone & Berg launches digital commerce and online customer portal with a new storefront powered by Ultra Commerce

Stone & Berg Company, a fifth‑generation, family‑owned distributor founded in 1883 that supplies locksmiths and institutions, needed to establish a digital commerce presence while preserving its traditional values. Facing previous poor eCommerce experiences (no live pricing or availability), the company had to manage and import a 20,000+ SKU catalog from 90+ vendors and synchronize pricing, inventory and orders with its ERP, so Stone & Berg partnered with Ultra Commerce to launch a new storefront powered by Ultra Commerce’s eCommerce platform.

Ultra Commerce implemented a self‑service storefront tightly integrated with Stone & Berg’s ERP, delivering real‑time pricing and inventory sync, a permissions engine for varied partners, omnichannel ordering, and a unified customer view for staff and customers. The Ultra Commerce solution added admin tools for SKUs, pricing and promotions, a lightning‑fast dynamic catalog search and a customer portal; Stone & Berg now supports 23,000 SKUs from 90 vendors, full online/offline order history, and scalable capabilities to grow beyond its regional market.

Stone & Berg Company

Mike Pagano

Vice President