Case Study: Sotheby’s Wine streamlines eCommerce and POS operations with Ultra Commerce

Sotheby’s Wines launches unified commerce in 9 months with Ultra Commerce

Sotheby’s Wine, a part of the renowned Sotheby's auction house, faced the significant challenge of re-platforming its entire eCommerce business. This extensive project required migrating from legacy systems to a modern solution that could handle everything from its public-facing website and point-of-sale to back-office operations, inventory, and fulfillment. They partnered with vendor Ultra Commerce to implement a composable, headless commerce solution to address this multifaceted challenge.

Ultra Commerce implemented a state-of-the-art platform for Sotheby’s Wine, which included a new POS system integrated with iPads and cloud-based payment solutions. The solution, which was launched within nine months, resulted in substantial improvements in inventory, order, and customer relationship management. Ultra Commerce's platform also ensured full PCI compliance and security. Since implementation, Sotheby’s Wine has seen a significant increase in business, with the Ecommerce Manager noting they are in a much better place operationally, citing major improvements in managing key aspects of their business.

Sotheby’s Wines