Case Study: Australia Post LPO streamlines omni-channel procurement with Ultra Commerce

Australia Post LPO - Customer Case Study

Australia Post LPO worked with Ultra Commerce to support its B2B procurement marketplace for over 2,000 Licensed Post Offices. The challenge was to deliver a simple, omni-channel trade ordering experience for the LPO Trade Expo, covering both conference information and order capture across web and mobile devices, while handling complex product bundles and pricing rules.

Ultra Commerce implemented a multi-vendor, omni-channel marketplace with integrated web and iOS/Android apps, PIN-based checkout, and integrations with SAP and Ultra Commerce Closer Vendor Sales App. The solution launched in under two months and has been used for more than five years, generating multi-million-dollar sales revenue, improving fulfilment speed, and giving Australia Post real-time visibility and better order processing control.

Australia Post LPO

Alex Lewis

Head of Technology