LinkedIn
Facebook
X
Visit WebsiteHow Service Quality Impacts Customer Satisfaction
AKEO Télécom
Reynol Sotomayor
Customer Relationship Manager
Ultimate.ai
Ultimate.ai is the leading customer service automation platform. They use deep learning to transform how people work in customer service. Solutions like theirs are driving the wave in intelligent CRMs. ultimate.ai's proprietary deep learning technology enables customer service automation in all languages. Automate first-line customer contact across chat, email and social; increase agent productivity by over 30% for complex cases; and continuously learns to improve the quality of automated and assisted support.
Case Studies
Showing 18 Ultimate.ai Customer Success Stories
CandyBar - Customer Case Study
CandyBar
Jaime Ricasata
Digital Loyalty Rewards Programme
A Window into The Future of Conversational Commerce
Chatbot Summit
Yoav Barel
Conversational Ai Technology, Founder
The AI Customer Experience Era in Telecommunications
Europe's leading Telcos Company
Finnair and ultimate.ai take customer service to the skies
Finnair
Satu Karaksela
Service Manager
How Fonecta improved agent experience with automation
Fonecta
Hanna-Mari Määttänen
Product Owner
How to Form Customer Obsession Habits with your eCommerce Team
High-end Online Retail Company
Gary
High-end Online Retail Company
When Your Team Resists Digital Transformation
Jerina Communications
Jerina Hardy
Change Manager
Automating 80% of incoming enquiries within one month
Posti
Lasse Huttunen
Director of Strategy & Development
How To Manage Soft Skills for Customer Service Teams
Renée Evenson
Renée Evenson
Business Consultant And Writer
Attributes of Customer-Obsessed Telecommunications Teams
Renée Evenson
Renée Evenson
Business Consultant And Writer
How S-Bank automated 70% of chats with AI
S-Bank
Mari Nurminen
Development Manager
How The Customer Service Experience Will Change Post-COVID
Shep Hyken
Shep Hyken
Shep Hyken
How to Be Truly Omnichannel
Shep Hyken
Shep Hyken
Shep Hyken
Superbet automates Eastern Europe Customer Support
Superbet
Ramona Florescu
Head of Customer Service
Telia & ultimate.ai a new generation of customer service
Telia
Janne Nieminen
Product Owner
Reducing Stress on Customer Service Teams During a Crisis
TOUCH Consulting, Inc
Maxine Kamin
Author
Hiring and Onboarding Customer-Obsessed Agents in eCommerce
Zappos
Christa Foley
Culture Adviser & Director of Insights
No matching case studies
