Case Study: InstaGroup achieves reliable digital operations with Ultima Business Solutions

InstaGroup - Customer Case Study

InstaGroup, a company in energy efficiency, renewable energy and acoustics, needed to modernize its IT as more of its operations moved online while remaining reliable enough for a business with around 80 employees. The company turned to Ultima Business Solutions for managed IT support and infrastructure services, including on-premise monitoring and later cloud-based help, because it needed enterprise-level capability without the scale for a full internal enterprise IT team.

Ultima Business Solutions implemented 24x7x365 infrastructure support with NetIQ AppManager, then helped InstaGroup migrate systems gradually to a managed environment and build a hybrid mail solution using Office 365 after flooding affected its local exchange. Ultima also delivered cloud-based backup and disaster recovery using Backup Exec 15 and Microsoft Azure, improving resilience, reducing operational risk, and enabling updates and issue resolution outside business hours with minimal disruption.

InstaGroup

Ken Packwood

Group Business Systems Manager