Case Study: Rite Aid achieves best-in-class chemical management with UL Solutions PurView and WERCSmart

How Rite Aid Built a Best-in class Chemical Management Program

Rite Aid, a major US drugstore chain, sought to build a comprehensive chemical management and product sustainability program as part of a brand refresh focused on offering cleaner and healthier products. The challenge was to move beyond their initial basic restricted substance list and develop a best-in-class program to strengthen their brand image, build customer loyalty, and increase revenue, after receiving a low grade from a retail report card.

UL Solutions addressed this challenge by providing its PurView software and WERCSmart platform, alongside expert advisory support. This solution enabled Rite Aid to automate product screening, streamline data collection, and manage its expanded chemical policy effectively. As a result, Rite Aid achieved the top score among drugstore retailers on the Mind the Store report card and reached nearly 100% compliance in eliminating chemicals of concern from its private-label products, solidifying its market position.

Rite Aid

Amanda Patrick

Director of ESG/Corporate Sustainability