Case Study: a top U.S. retailer saves over $1 million with UL Solutions' Market Performance

How One Leading Retailer Unlocked Tremendous Value from Their Existing Product Data

UL Solutions worked with a top U.S. retailer whose head of quality and compliance wanted to move beyond a fragmented, highly transactional operating model. The team was struggling to make effective use of market data scattered across emails, spreadsheets, and databases, and needed a faster way to monitor product and supplier performance while reducing risk.

UL Solutions implemented its Market Performance solution to connect data sources into a single source of truth and apply machine learning and natural language processing to surface actionable insights in real time. When a major product issue emerged, the retailer was able to identify the impacted stores and product quantity in less than an hour, limiting the response from thousands of stores and tens of thousands of units to far fewer, and saving over $1 million in lost revenue.