Case Study: Westside Donut Ventures achieves real-time workforce visibility with UKG Ready

Westside Donut Ventures speeds payroll decisions in minutes with UKG Ready

Westside Donut Ventures LLC, a multi-unit operator of Dunkin' and Baskin-Robbins restaurants, faced challenges with manual HR and payroll processes that diminished productivity and created security risks. Their outdated systems required staff to manually enter time for over 1,000 employees and track time off on spreadsheets, which left the operations director deskbound for hours each week and resulted in costly fees. To gain a single source for workforce data and improve efficiencies, the company selected the UKG Ready suite from vendor UKG.

By implementing UKG Ready, the company secured a cloud-based platform that integrated all employee data. The solution delivered mobile self-service tools, enabling managers to approve payroll and time-off requests from anywhere and giving employees access to their schedules and pay statements. The results included a drastic reduction in the time spent on payroll review and processing, the elimination of manual time entry, and the ability to make faster, data-driven decisions. UKG provided the real-time data access that improved workforce management, controlled labor costs, and enhanced overall employee engagement.