Case Study: Oak Creek Police Department improves scheduling efficiency and saves $70,000 with UKG TeleStaff

Oak Creek Police Department saves $70,000 annually with UKG TeleStaff

The Oak Creek Police Department, serving a community of 35,000 residents, faced significant inefficiencies due to entirely manual scheduling and payroll processes. These outdated methods, which relied on a single paper calendar and handwritten timecards, consumed excessive administrative labor, caused errors, and led to compliance concerns with union agreements.

By implementing the UKG TeleStaff solution, UKG automated the department's scheduling based on specialty, availability, and bargaining rules. This provided self-service tools for officers and streamlined payroll processing, achieving an annual labor cost savings of $70,000. The UKG solution also improved staffing accuracy, compliance, and overall employee satisfaction.