Case Study: New York Sports Club achieves real-time workforce visibility and stronger frontline support with UKG Ready

New York Sports Club streamlines workforce management across 30+ locations with UKG

New York Sports Club (NYSC), a fitness brand with over 30 locations, faced challenges managing its large, distributed frontline workforce. They lacked visibility into workforce data and needed more efficient processes for scheduling, compliance tracking, and hiring to support growth across multiple brands. To address this, they turned to vendor UKG for a unified solution.

NYSC implemented the UKG Ready suite, part of the UKG Workforce Operating Platform. This provided real-time workforce insights, mobile-first scheduling for employees, and automated compliance and recruiting workflows. The results included more informed staffing decisions, greater flexibility for employees to manage shifts, and faster hiring. UKG's solution saved managers time on administrative work, ensured consistent compliance tracking, and empowered frontline teams across all locations.