Case Study: MGM Resorts gains workforce visibility and improves scheduling, payroll, and compliance with UKG for Casino Resorts

MGM Resorts manages 62,000 employees with UKG

MGM Resorts, a major entertainment and hospitality company with over 62,000 U.S. employees, needed a robust workforce management solution. Their challenge was handling complex scheduling and payroll across diverse operations while ensuring compliance with union, gaming, and tip regulations. They turned to vendor UKG for a solution.

UKG implemented its UKG for Casino Resorts suite. This provided real-time workforce visibility, automated scheduling and payroll tools, and compliance alerts. The results gave managers 24/7 access to data for better staffing decisions, reduced payroll errors, and significantly mitigated compliance risk across union rules and licensing.

MGM Resorts